WHO ARE WE?

Fashion Nostlagia

HOW DO I DETERMINE MY BEST FIT?

Our recommendations for size conversions vary by product, and size guides are available on each product page for quick reference based on your typical U.S. size.

DO I NEED TO MEARUE MY FEET?

As size chart varies from brand to brand, if you are the first time shopper at our online store, before place an order, we strongly suggest you to measure your foot length as below, and compare it to our size chart in order to locate your shoe size accurately.

HOW DO I TAKE MY MEASUREMENTS?

To begin, order a fitting kit, which includes everything you need to take your measurements and begin your made-to-measure order. Once you receive your kit, you’ll need to take four measurements from each foot. These measurements will give us a holistic picture of your sizing needs. Once you record and save your measurements in your account, you can edit them at any time. Even if you’re ordering one of our ready-made widths, we encourage you to measure the length of your feet and compare the larger number (it’s very common to have slightly different-sized feet) to our sizing chart to ensure you’re ordering the correct size. Please contact Customer Care if you have any questions about the measurement process. For more detailed instructions on how to measure, please see the measuring guide included in your fitting kit, or the How to Measure page of our site.

WHEN WILL I GET MY ORDER?

Currently all of our products are AMAZON FBA fulfilled so you should get them very soon.

HOW TO REQUEST CUSTOMIZATION

Customization is not available at the moment.

DO I NEED TO PAY FOR SHIPPING ON MY ORDER?

Currently all of our products are AMAZON FBA fulfilled

DO YOU SHIP INTERNATIONALLY?

Currently all of our products are AMAZON FBA fulfilled

DO I HAVE TO PAY DUTIES AND TAXES?

Currently all of our products are AMAZON FBA fulfilled. So the TAX and duty will be the same as Amazon policy.

WHAT IS YOUR RETURN & EXCHANGE POLICY - FINAL SALE?

Currently all of our products are AMAZON FBA fulfilled , so the return and exchange policy is the same as Amazon.

WHAT IS YOUR RETURN ADDRESS?

Currently all of our products are AMAZON FBA fulfilled so the return policy is the same as Amazon.

BUSINESS COLLABORATIONS?

Please contact us at info@nostalgiafashionny.com for business related questions and collaborations.